Terms & Conditions

Effective Date: January 20, 2025

1. Acceptance of Terms

By accessing and using the website www.goduganair.com (“Website”), operated by Dugan Air Heating & Cooling LLC (“Company,” “we,” “us,” or “our”), you (“User,” “you,” or “your”) agree to comply with and be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please refrain from using our Website.

2. Use of the Website

Eligibility: You must be at least 18 years old to use this Website.

User Conduct: You agree to use the Website for lawful purposes only and not to engage in any activity that could harm the Website or its content.

3. Intellectual Property Rights

Ownership: All content on the Website, including text, graphics, logos, and images, is the property of the Company or its content suppliers and is protected by applicable intellectual property laws.

Restrictions: You may not reproduce, distribute, or create derivative works from any content on the Website without prior written consent from the Company.

4. SMS/MMS Communication

Program Description: When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These messages may include responses to a quote, estimate, or service inquiry; real-time texts to ask and answer questions about our services and pricing; appointment scheduling and confirmations; feedback requests; project updates; and follow-up communications.

Program Frequency: You can expect to receive up to 10 messages per month from us.

Opt-Out: You can opt out of this service at any time. Just text “STOP” to the phone number from which you received messages. After you text “STOP,” we will send you an SMS reply to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text “START,” and we will resume sending SMS messages to you.

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.goduganair.com/contact.

Interruption: Carriers, such as AT&T, are not liable for delayed or undelivered messages.

Costs: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy: We will never share your contact information for marketing purposes. If you have any questions regarding privacy, please read our Privacy Policy.

5. Limitation of Liability

The Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Website or any linked sites.

6. Indemnification

You agree to indemnify and hold the Company harmless from any claims arising out of your use of the Website or violation of these Terms.

7. Modifications to Terms

The Company reserves the right to modify these Terms at any time. Changes will be effective upon posting on the Website. Your continued use of the Website constitutes acceptance of the revised Terms.

8. Governing Law

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of law principles.

9. Contact Information

For questions about these Terms, please contact us:

Dugan Air Heating & Cooling LLC Email: GotAir@GoDuganAir.com Address: 2000 Indiana 135, Franklin, IN 46131

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.