Privacy Policy

Your privacy is important to us. This Privacy Policy outlines how Dugan Air Heating & Cooling LLC (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our Website, www.goduganair.com. By using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

Personal and Non-Personal Information

When you visit our Website, we may collect:

• Personal Information: Information you provide, such as name, email address, phone number, or service requests.
• Non-Personal Information: Information automatically collected, including domain name, IP address, browser type, operating system, referral source, pages visited, and duration of visits.

We may also collect information through cookies and similar technologies to enhance user experience and for advertising purposes.

Third-Party Data Collection

We collaborate with third-party partners to gather additional data for remarketing, advertising, and analytics.

How We Use Your Information

We use the information collected for purposes including, but not limited to:

1. Providing HVAC services, responding to inquiries, and scheduling appointments.
2. Improving our Website, advertising, and customer service.
3. Sending promotional materials, updates, and special offers with your consent.

If you wish to update, review, or delete your personal information, submit a request here.

How We Protect Your Information

We employ industry-standard security measures to safeguard personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data storage and secure transmission practices.

Cookies and Tracking Technologies

We use cookies to enhance your experience on our Website. You can modify your browser settings to disable cookies, but this may impact the functionality of certain features.

Sharing Your Information

We do not sell or rent your personal information. We may share information:

• With trusted partners or third-party service providers for business operations (e.g., analytics, advertising).
• When legally required to comply with investigations or enforce legal rights.

Aggregate Data

We may share non-personal, aggregated data with partners for analytics and marketing.

Your Privacy Rights

Residents of certain states (e.g., Indiana after January 1, 2026) have additional rights under privacy laws, including:

• The right to access, correct, or delete personal information.
• The right to opt out of targeted advertising or the sale of personal data.

To exercise these rights, contact us here.

Links to Third-Party Websites

Our Website may link to external websites. We are not responsible for the privacy practices of these third parties, and interactions on their platforms are governed by their privacy policies.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Updates will be noted with the revised date. We encourage you to periodically review this Policy for changes.

Your Consent

By using our Website, you agree to this Privacy Policy. If you do not consent, please discontinue use of our Website. Continued use after updates signifies acceptance of the revised Policy.

Opt-Out Options

To opt out of tracking or targeted advertising, visit:

• http://www.aboutads.info/choices/
• http://www.networkadvertising.org/choices/

Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Dugan Air Heating & Cooling LLC
Email: info@goduganair.com

Last Updated: 01/20/2025