A Rainbow of Great Reviews!

We feel like leaping over the rainbow when our customers notice the extra steps we take to ensure they experience the ultimate in home comfort. Check out what homeowners have to say about our quality workmanship and services.

4.9
Based on 209 reviews
Ovel Ovel
Ovel Ovel
15:31 19 Nov 20
I have Used Dugan for about 6 years for our bi-annual maintenance. They have always been very professional, trustworthy, on time, easy to work with...honestly I could not ask for more. Great people! Thanks for being a company that I can count on. Means a lot. John Hurlow
Cindy Emkes
Cindy Emkes
04:55 24 Oct 20
We’ e used Dugan Air for everything related to heating and cooling and they’ve also installed 2 water heaters, one of which required extensive installation. They have maintained and repaired everything for us for close to a decade at 3 residences, installed 2 ductless systems and recently installed a new AC, heating system, and wifi thermostat. They are always responsive day, night, weekends and holidays. We feel very confident with the knowledge and integrity of all the technicians. It’s evident that Dan Dugan and everyone stays updated on the most efficient and reliable equipment and they stand behind their service and equipment. Honestly, we couldn’t recommend them more highly than we do.
John Langman
John Langman
14:16 20 Oct 20
Our technician, Max, was courteous and professional. We had a maintenance contract heating inspection and tuneup completed and are very impressed with the incredible communication and execution of this engagement. Dugan Air has a great reputation and they exceeded our expectations. We highly recommended Dugan Air Heating and Cooling for all of your HVAC needs!
Julie Harlow
Julie Harlow
16:59 08 Oct 20
Very nice people, answered all of our questions, no pressure to get unit we could not afford. Was installed not long after making decision and the gentleman that came to install we very nice. Will use them again.
Doris McWilliams
Doris McWilliams
16:57 28 Sep 20
Our technician was very informative about settings for use of our HVAC system. He also explained some options we will consider for upgrades.
Stan Piercefield
Stan Piercefield
14:02 28 Sep 20
Great company - best HVAC service we've ever had. Would highly recommend.
Grant Fears
Grant Fears
07:27 25 Sep 20
Technician dispatched to my house was extremely knowledgeable about my specific system and was able to resolve the issue in a short period of time. I appreciated Dugan Air’s prompt response and follow up to ensure that my geothermal system would now operate as intended. Thank You
Mary Maceachran
Mary Maceachran
16:39 23 Sep 20
Duggan has great staff. Max, my technician, was helpful, efficient, and skilled with a laid back style. He recommended the new air filtration, I wave system, provided an informative brochure, gave me time to make the decision, and came back in 2 days for installation. This is an awesome company.
Andrea Miller
Andrea Miller
22:30 09 Sep 20
Ben was a pleasure to work with. Clearly explained the problem and was able to fix it when another company had failed. Helped us make an informed decision regarding a home humidifier and air purification system. Very knowledgeable and professional.
Richard Wathen
Richard Wathen
00:01 03 Sep 20
Our heat pump went out and Dugan Air came out the same day that we called and installed a new air conditioner, furnace and thermostat the next day. Professional service at a reasonable price. You can't ask for more than that. Highly recommended.
Brian Mullins
Brian Mullins
13:35 19 Aug 20
Great company to work with. They obviously focus a great deal on the customer experience. The quality of the products and labor are also at a high level. If you own a home or business you will need HVAC services for many years. Start now by building a relationship with Dugan. Highly Recommend.
Matt Barbour
Matt Barbour
20:08 23 Jul 20
Dugan Air is by far the best in the business. Everyone I have worked with are very professional and down to earth. I would highly recommend them.
Stephany Kiefer
Stephany Kiefer
13:38 17 Jul 20
We are extremely happy with our service from start to finish. Dan made sure to educate us on replacing our HVAC system during our initial meeting. Our communication with Stephanie and Nichole was thorough and friendly throughout the process. Our installers, Chris and Matt, were prompt and professional. They did a wonderful job keeping us informed throughout our install and explaining the system once they finished. We are big fans of Dugan Air and look forward to having their company service our system for years to come!
Joe Wheatley
Joe Wheatley
00:09 14 Jul 20
We recently had an issue with our AC and the tech arrived shortly after I called. The service I received was phenomenal from the point of explaining the system and issue, to the protective equipment he used for our home. I am new to the area and would highly recommend, as this was service that was far beyond previous experiences. Treating us as the customer is the best business model a company could have. Thank you!
Tami Alexander
Tami Alexander
22:53 10 Jul 20
Bill was very professional. He was very responsive when we asked questions. I would highly recommend Bill on any air conditioning or furnace project that anyone might need help. He also is very likable and a total gentleman the entire time he was here at the house.Tamla Alexander
Alecia Coss
Alecia Coss
20:03 09 Jul 20
Highly recommend Dugan Air for all you Heating and Cooling needs. Great quality work and knowledgeable crew. Thank you
Teri Daniels
Teri Daniels
18:05 09 Jul 20
From the office staff to the field technician, Dugan Air gave us great service. We were able to get an appointment in a reasonable amount of time and received a follow up confirmation. On the day of our appointment, AC Technician called ahead to let us know he could come earlier if we were available. He quickly diagnosed our problem, explained the work needed, listed out the costs, answered our questions, and then made the repairs. Couldn't ask for a better customer experience.
Jennifer Flynn-McCormick
Jennifer Flynn-McCormick
16:47 12 Jun 20
Everyone at Dugan has always been helpful and kind. They explain what they’re doing and why, and are prompt with their service. The communication is also great. Every person they’ve ever sent is someone I feel comfortable having in my home.